Housekeeper for Private Client (live in or out)

Job Descriptions

A private HNW household are seeking to recruit a housekeeper to assist with the upkeep of multiple properties for the Principal, working as part of a team. Your primary responsibility will be to ensure that the properties are maintained to the highest standard.  Every day you will be directly involved in cleaning and laundry. You will be responsible for the appearance and upkeep of the house both on a day to day basis and during hosted events. You will also work closely with the other household staff, and may occasional be needed to assist with some valet and wardrobe duties.

The role will require flexibility to travel between Principal’s properties – two in London and very occasionally one on the UK south coast.

We are looking for someone who has a hands-on approach and an exceptional eye for detail in completing daily household tasks. You will have good communication skills, integrity and trustworthiness. You will be able to demonstrate a discreet approach and handling confidential information appropriately. 

Required Qualifications and Experience

• Minimum of 5 years of experience in private households, hospitality, hotels or restaurants
• Expert experience with cleaning and laundry
• Good standard of written and spoken English
• Right to work within the UK
• Able and willing to drive in the UK, ideally with own vehicle

Personal Attributes

• Hands on approach, willing to be personally involved in cleaning and laundry
• Excellent attention to detail
• Positive and can-do attitude
• Team player who enjoys working with different types of people
• Copes well with last minute requests
• Trustworthy, works discreetly and handles confidential information appropriately
• Happy to travel at short notice, sometimes for extended periods

Cleaning and laundry

• Clean personally on daily basis; responsible for all cleaning that happens across the properties, using the correct products and equipment to maintain the highest standards
• Do laundry personally on daily basis; responsible for the daily function of the laundry, ensuring linens and clothes are correctly cleaned, pressed and stored.
• Ensure that laundry equipment is maintained and used correctly
• Perform daily turndown
• Assisting other household staff with valet and wardrobe tasks when needed
• Prepare the property before events
• Clean the property after events

Appearance and upkeep of properties

• Responsible for maintaining properties’ cleanliness in constant readiness for Principal’s arrival
• Responsible for keeping all consumables refilled – e.g. soap dishes and dispensers refilled, toilet rolls and tissue boxes refilled etc.
• Ensure other smaller presentation aspects are in correct order e.g. clocks running at correct times, candles in correct places, any lightbulbs not working are quickly reported or replaced and similar.
• Ensure all faults, breakages and maintenance jobs are immediately reported to head butler/house manager
• Occasionally travel to Dorset property to prepare for the Principal

Communication and working with others

• Working as part of the team with the rest of the housekeeping and butler/valet team.
• Provide support and information to senior members of the household team to ensure that the routine of the house is clear and any issues are quickly raised

Hours

• 10:00 – 20:00, 5 days per week, working at least two weekends per month. 
• Flexibility with hours and travel between properties is essential
• Requirement to respond to calls and messages outside of working hours

Salary:

£35,000 - £40,000, depending if live-out or live-in

Location 

SW London, close to Kingston (and occasionally other UK location, where staff accommodation is available)

*Please note we cannot guarantee a response to all applications*